Dispatch and 911 Emergency Call Taking Systems

At the heart of every 911 center or public safety radio system, is the critical link that makes everything happen and that is the Duty Officer/Dispatcher.  Whether a frantic caller reporting a medical emergency, or a police officer needing backup assistance, your agency needs a call-taking or dispatch console system they can depend on.

Williams Communications offers dispatch console and call-taking products from several manufacturers, including Harris Corporation, Catalyst Communications Technologies, EFJohnson Technologies, and Zetron.

Harris Corporation - Maestro

As a Harris Corporation authorized Network Soutions Provider, WCI can offer complete C3 Maestro, C3 MaestroIP, and Maestro VIP dispatch console solutions to integrate into your EDACS®, EDACSIP®, P25IP®, VIDA® and OpenSky™ radio systems.  The Maestro line of dispatch solutions is unmatched in reliability and functionality when paired with Harris Corporation radio system infrastructure.

Catalyst Communications Technologies - IP Console

We offer Catalyst Communications Technologies' line of IP dispatch products, which interface with just about any kind of radio system infrastructure from analog conventional to Project 25 trunking, and everything in between.  Using standard, off-the-shelf computing and networking products, WCI can build a robust, and fully functional dispatch solution, and keep acquisition costs lower than some proprietary solutions.

EFJohnson Technologies - StarGate™ IP25 Console

WCI offers the EFJohnson StarGate™ IP25 Dispatch Console, for integraton into P25 radio networks.  The StarGate™ IP25 Dispatch Console offers up to 9 un-select and 1 select speaker for unprecedented monitoring capability of your communications.  Built upon common off-the-shelf computing components, the StarGate™ IP 25 Dispatch Console integrates with P25 trunked or conventional radio networks via a single RJ45 network interface - no special back-office infrastructure equipment is required.


Zetron. Founded in 1980, Zetron began in the field of public safety by deploying paging products for volunteer fire departments. Today, Zetron is recognized as an industry leader with deployments throughout the United States. Whether you have a conventional or trunked radio system, or need a "Next Generation" IP based 911 call-taking system, WCI and Zetron can deliver the solution to meet your objectives.

To learn more about how WCI can assist your agency with 911 call-taking or dispatching requirements, please contact us today.

View Dispatch and 911 Emergency Call Taking Systems Products